Page 79 -
P. 79

ิ
                             ิ
                  ื
                                                ิ
                                                          ิ
                                ์
     โครงการหนังสออเล็กทรอนกสด้านการเกษตร เฉลมพระเกียรตพระบาทสมเด็จพระเจ้าอยู่หัว
          How
          The key functions of Consumption are fulfilled through the following process:

               1)   The  customers make  purchase  decisions based  on  need  and  in
                 response to the marketing a mix of retailers. Share their experience
                 and opinions in various social media groups such as WeChat (微信) or
                 ZhiHu (知乎);
               2)   For the segment of “New Entry”: Start a trial of Thai fruits following
                 words of mouth recommendation, or after experiencing Thai fruits in
                 oversea travel;
               3)   For the segment of “Frequent User”: Demand for convenience and
                 shopping for value by comparing competing sources;
               4)   For the segment of “Connoisseur”: Happy to pay a premium for quality
                 and safety, and Search for specialty, exoticness, and authenticity. They
                 are the patrons of higher-end shopping mall and specialized online
                 store.

          Observation

          There are notable changes in consumer behavior due to “Higher income”,
          “Convenience of Online & Offline Shopping”, “Health Concern” and “Social
          Demography” (Table 2.20):

               1)   Higher income enables Chinese  consumers  to buy fruits in larger
                 quantity:  The average  fruit consumption is  more than  50kg per
                 person per year and more than half of the consumers will take fruit
                 every day.  With higher  purchasing power,  they  have a  broader
                 perspective and more choices. The consumption scenario extended
                 from meals to non-meal, such as an afternoon tea and snack, with
                 a taste for  exotic and authentic  products.  Imported or  domestic
                 produce with recognized brands or GI (Geographical Indication) will
                 be preferred;
               2)   With the convenience of online & offline shopping, Chinese consumers
                 may demand easier access. An online exchange will enhance the role
                 of  tech-savvy  young  people,  where  they  produce  and  search  for
                 information and become shrewd buyers, conduct “group buying” in
                 communities, and seeking acceptance in social networks, when fruit
                 consumption enhances the public persona (⼈设);


          60                                                       Supply Chain
   74   75   76   77   78   79   80   81   82   83   84